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Greet your customers with personalized audio & record every conversation
Sticky Agent is a feature that allows a customer to speak to the same sales representative repeatedly, thus simplifying the process for both parties.
An agent can transfer a live call from one agent to another, or to a team of agents, using live call transfer as a Buzzdial ivr feature.
Buzzdial takes Customer Experience to the next level with the right IVR technology. We can do a lot more with IVR to simplify your complex call center requirements.
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With our modern IVR, you can start interacting with your customers in just minutes.
We offer highly advanced cloud telephony solutions at competitive rates, customizing plans to fit your specific needs
With our real-time reports and dashboards, you can track your call activities in real time.
A user-friendly portal simplifies call management and monitoring for agents.
To get a real-time, unified view of the customer data, the IVR can be integrated with third-party CRMs and other tools.
With our robust infrastructure, Buzzdial promises 99.99% SLA-backed uptime.
Integrate third-party apps and webhooks for innovative business solutions.
For various events such as missed calls, your agent and you are immediately notified by SMS and email